Processing - please wait
Alpha Customer Service Call Centre is currently closed

Call Centre closed

Call the HelpLine on0844 871 8764

Call Centre time19:41:15

Today: 8:00 am - 5:30 pm
Tomorrow: 8:00 am - 5:30 pm

Check out our f.a.q for answers to common questions. Alternatively, you may also send a message via this website.

Alternately flashing red A and red B light emitting diodesFlashing lights on your boiler and misplaced or lost your user guide? Find out what they mean.


Alpha Heating Innovation - helping you meet and exceed the requirements for the Code for Sustainable Homes

At Alpha, we are confident that we can help you specify a heating system that more than matches your requirements.

Alpha win CORGI Safety Initiative of the Year 2009

Investors In People Alpha Heating Innovation are registered with the Government Endorsed TrustMark programme
Alpha win the Heating and Ventilation Service and Maintenance Inniative of the Year award 2009Alpha win the Heating and Ventilation News Marketing Inniative of the Year award 2007
Read more news storiesSubscribe to our Alpha Heating Innovation RSS News feed

Latest news

FREE Fernox TF1 with selected Alpha boilers

As well as being a genuine industry first for a boiler manufacturer, our latest national promotion c...more

25/1/2010

Everyone's a winner with Boiler Scrappage Scheme

Alpha has been at the forefront of promoting the benefits of the high efficiency boiler over its sta...more

18/1/2010

Alpha parent company signs deal to manufacture GasSaver

Alpha Heating Innovation's Italian parent company, Immergas, and Zenex Technologies have recently si...more

22/10/2009

Alpha Bravo

Competition winner Richard Barker got more than he had bargained for when Alpha Heating Innovation...more

22/10/2009

Innovation plays a central role in the development of our business and our relationship with customers. We pride ourselves on being the first in developing key features that really make a difference to the performance of products we offer, as well as the installers that fit them.

Whether you are looking for a product to squeeze every last ounce of efficiency from conventional products like boilers, or one that utilises the renewable energy resources available to us, you'll find it in the Alpha Heating Innovation range. (Just take a look at GasSaver and the CORGI awardwinning SolarSmart) (read more)

Case Study: FlowSmart

A twin FlowSmart installation by Pugh's Plumbing and Gas Services yeilds a neat, ultra-high output system that was extremely economical to install, and yet promises the homeowner considerable savings in running costs for the future.Read more on this story

Boiler Scrappage Scheme

Scrap metal heap and clawThere has never been a better time to replace an old inefficient boiler to a brand new Alpha. A £400 incentive is now available from the Government for homeowners replacing an old Band G boiler with a brand new condensing model.

More information

From CORGI to Gas Safe

The CORGI brand is changing into the GasSafe registerCapita has unveiled the new brand for the gas installer registration scheme, and announced renewal fees for next year. The new brand is Gas Safe Register and will take over from the well-known Corgi brand from April 1st 2009.

More information

NHBC accepts FlowSmart

The NHBC logo With The Code for Sustainable Homes in mind, FlowSmart provides specifiers and developers with a practical and cost-effective low carbon solution that offers clear benefits over traditional heating system designs

FlowSmart's impact recognised